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City Collections Manager Contact Information
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Attention:
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Vilma Castillo |
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Mailing Address:
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P. O. Box 1458 Kingsville,
TX 78363 |
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Physical Address:
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200 E. Kleberg Kingsville,
TX 78363 |
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Business:
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(361)595-8033 |
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Fax: |
(361)595-8075 |
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E-mail:
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collections@cityofkingsville.com |
The City of Kingsville Utility
Office, located at 200 E. Kleberg Avenue.
The Utility
Billing staff is responsible for reading, maintaining, billing
and collection of approximately 7,700 water and sewer accounts
each month. Utility Billing also handles requests to connect and
disconnect or transfer services, answers customer inquiries
concerning their accounts and handles all billing maintenance
necessary to send accurate and timely bills to our customers.
Utility Connects and
Disconnects
Application for utility service can be made by coming to
the Utility Office at City Hall at 200 E. Kleberg, Avenue, and
Monday through Friday 8:15 am to 5:00 pm.
Utility Fees
(follow the links)
Water
Rates (Ord. 2005-29)
Sewer
Rates (Ord. 2005-30)
Garbage Rates (Ord. 5-1-55)
Payment Options
Automatic Bank Draft
A convenient way to pay your water bill each month is to
sign up for automatic bank drafting. There is no cost to you,
and your payment will be automatically drafted on the due date
printed on your bill each month. You will still receive your
monthly bill so you can monitor your water usage. To apply,
contact a customer service representative at (361) 592-5281 for
further information.
Paying in Person at City Hall
Kingsville City Hall – Utility Office is located at 200
E. Kleberg. Our office hours are 8:15 a.m. to 5 p.m., Monday
through Friday, excluding City holidays.
Payment Depositories
Payment drop box is located in the front of the building
at City Hall, located at 200 E. Kleberg.
Payment with Credit Card
The city is now
accepting payment with credit card. This option can be
used by
online payments, phone payments, and also can be used in
person at city hall. The city is only accepting MasterCard
and Visa at this time.
Check for Water Leaks... Assuming
there are no leaks in your house can cost you money!
The City would like
to encourage all customers to monitor their homes for possible
water leaks. Leaks not only waste water; they cost you money!
First Sign
One of the first
indications of a water leak is an unexplained increase in the
usage amount and dollar amount on your monthly water bill. If
there is an increase in usage that cannot be explained (extra
people in the house, lawn watering, faucet left on, etc) there
is a possibility that a toilet is leaking, a faucet is dripping,
or there is a break in the water line between the meter and the
house. Other sources of leaks can be the sprinkler system, the
water softener, or the automatic fill on the swimming pool.
Check Toilets First We
recommend that you check your toilets first. Our experience
shows that most leaks occur in the toilet. A leaking toilet tank
can waste up to 200 gallons of water per day. To check for a
leaking toilet you will need some food coloring (any color).
Flush the toilet. Then put enough coloring in the tank to color
the water. Do not flush the toilet for at least an hour. If the
water in the bowl of the toilet becomes colored there is a leak
that will need to be repaired. Water faucets, inside and outside
of the house, can also be leaking. Even the smallest drip can
waste up to 20 gallons per day. In most cases, a leaking faucet
is caused by a worn washer or "O" ring. Look around the yard. If
there is a leak in the water line there will be a spot in the
yard that never dries up. This could indicate that the water
line below needs to be replaced. If you have a sprinkler system,
turn on the system and check each sprinkler head and make sure
that it is working properly. Also trace the sprinkler line to
make sure there is not a leak between sprinkler heads. Water
softeners and swimming pools with an automatic fill device are
other possible sources for leaks. Remember, it is your
responsibility to make sure all leaks are repaired in a timely
manner. The City is responsible for the main water line and the
meter itself. Leaks on the City's line do not affect the charges
on your water bill.
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