What we do
The City of Kingsville Utility Office, located at 200 E. Kleberg Avenue. The
Utility Billing staff is responsible for reading, maintaining, billing and
collection of approximately 7,700 water and sewer accounts each month. Utility
Billing also handles requests to connect and disconnect or transfer services,
answers customer inquiries concerning their accounts and handles all billing
maintenance necessary to send accurate and timely bills to our customers.
Utility Connects and Disconnects
Application for utility service can be made by coming to the Utility Office at
City Hall at 200 E. Kleberg, Avenue, and Monday through Friday 8:15 am to 5:00
pm.
Utility Fees
Water Rates Ordinance
Sewer Rates Ordinance
Garbage Rates Ordinance
Payment Options
Automatic Bank Draft
A convenient way to pay your water bill each month is to sign up for automatic
bank drafting. There is no cost to you, and your payment will be automatically
drafted on the due date printed on your bill each month. You will still receive
your monthly bill so you can monitor your water usage. To apply, contact a
customer service representative at (361) 592-5281 for further information.
Paying in Person at City Hall
Kingsville City Hall � Utility Office is located at 200 E. Kleberg. Our office
hours are 8:15 a.m. to 5 p.m., Monday through Friday, excluding City holidays.
Payment Depositories
Payment drop box is located in the front of the building at City Hall, located
at 200 E. Kleberg.
Payment with Credit Card
The city is now accepting payment with credit card. This option can be used by
online payments, phone payments, and also can be used in person at city hall.
The city is only accepting MasterCard and Visa at this time.
Check for Water Leaks
(Assuming there are no leaks in your house can
cost you money!)
The City would like to encourage all customers to monitor their homes for
possible water leaks. Leaks not only waste water; they cost you money!
First Sign
One of the first indications of a water leak is an unexplained increase in the
usage amount and dollar amount on your monthly water bill. If there is an
increase in usage that cannot be explained (extra people in the house, lawn
watering, faucet left on, etc) there is a possibility that a toilet is leaking,
a faucet is dripping, or there is a break in the water line between the meter
and the house. Other sources of leaks can be the sprinkler system, the water
softener, or the automatic fill on the swimming pool.
Check Toilets
First We recommend that you check your toilets first. Our experience shows that
most leaks occur in the toilet. A leaking toilet tank can waste up to 200
gallons of water per day. To check for a leaking toilet you will need some food
coloring (any color). Flush the toilet. Then put enough coloring in the tank to
color the water. Do not flush the toilet for at least an hour. If the water in
the bowl of the toilet becomes colored there is a leak that will need to be
repaired. Water faucets, inside and outside of the house, can also be leaking.
Even the smallest drip can waste up to 20 gallons per day. In most cases, a
leaking faucet is caused by a worn washer or "O" ring. Look around the yard. If
there is a leak in the water line there will be a spot in the yard that never
dries up. This could indicate that the water line below needs to be replaced. If
you have a sprinkler system, turn on the system and check each sprinkler head
and make sure that it is working properly. Also trace the sprinkler line to make
sure there is not a leak between sprinkler heads. Water softeners and swimming
pools with an automatic fill device are other possible sources for leaks.
Remember, it is your responsibility to make sure all leaks are repaired in a
timely manner. The City is responsible for the main water line and the meter
itself. Leaks on the City's line do not affect the charges on your water bill. |