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PART-TIME CUSTOMER SERVICE REPRESENTATIVE - Fire Department

JOB POSTING # 18-006

PART-TIME CUSTOMER SERVICE REPRESENTATIVE

Fire Department

HOURLY RATE:  $ 10.40

 

                                       CLOSES: October 26, 2015 @ 5 p.m.

                                               

The City of Kingsville is accepting applications for a Part-Time Customer Service Representative in the Fire Department. Under general supervision of the Fire Chief responsible for performing administrative and technical duties to assist the department director, department personal and the public.

 

Essential Duties: Performs administrative and clerical work including filing, typing and organizing. Assists in maintaining record systems including the creation, receipt, storage, retrieval and dispositions of City documents.  Prepares correspondence, statements, memorandums, charts and other materials.  Greets customers, furnishes information to public and routes citizen complaints.  Receives and screens office visitors and telephone calls.  Gathers statistical data for report preparation purposes.  Opens, sorts and distributes department mail.  Picks up and delivers documents and supplies.  Enters dates in approved emergency/inspection software.  Issues permits, certificates and licenses as authorized.  May operate radio. Performs other additional duties as required/assigned.

 

Training, Experience, and/or Other Requirements:   Two years clerical experience involving public contact.  Ability to work under pressure and to interpret and apply both written and oral instructions.   Knowledge of general office procedures.  Proficient with Microsoft Excel and Word is required. Must be able to communicate effectively and courteously with city employees and the public.

 

Employee Behavior and Conduct:

City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties.  Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest and respectful.

 

All City employees are required in the course and scope of their employment to provide services for the benefit of the general public during emergency situations that threaten the safety of Kingsville’s citizens. City employees must be able to work immediately before, during, and/or immediately after an emergency.

 

All positions require the following: 1) High School diploma or equivalent, 2) valid driver’s license 3) satisfactory driving record and 4) proof of citizenship and/or eligibility to work in the U.S. legally.  The successful applicant will be required to take and pass a pre-employment drug screen and background investigation.

 

Applications may be picked up at City of Kingsville-Human Resources, 400 W. King Avenue, Kingsville, Texas 78363.  EOE

 

For information:

Visit      www.cityofkingsville.com

Call:      361-595-8017

E-mail: hradmin@cityofkingsville.com

 

Posted: October 17. 2015

10:55 a.m.

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Application for Employment: Download PDF

For more information on job listings, contact Beth Greenwell, at 361-595-8017.

How to Apply:

Complete application and submit online through City of Kingsville website.

Download application, complete and email to hradmin@cityofkingsville.com

Stop by HR Department Monday-Friday 8 a.m. – 5 p.m.

Office location – City Hall
400 W. King Avenue,
Kingsville, Texas 78363

Complete your application accurately to be sure your application receives full consideration. You may apply online by selecting an available position and attaching your application form to your submission. Applications may also be submitted to hradmin@cityofkingsville.com or in person at the Human Resources office.

A position must be available to submit your application online. Applicants must meet the minimum qualifications as posted for applicable position.  Applicants not selected for positions are encouraged to re-apply at the next available opportunity.

All City of Kingsville positions require the following:

  • Proof of eligibility to legally work in the United States
  • Successful completion of background investigation
  • Successful completion of drug screening

For the safety of our employees and the citizens we serve, the City of Kingsville is a drug-free workplace.

 

Most positions require:

  • High School diploma or equivalent
  • Valid Driver’s License
  • Satisfactory driving record

 

 

Employee Behavior and Conduct

City employees are required to conduct themselves in a professional manner to both internal and external customers during the performance of duties.  Examples of professional conduct include, but not limited to, being communicative, informative, fair, honest and respectful.

 

All City employees are required in the course and scope of their employment to provide services for the benefit of the public during emergency situations threatening the safety of Kingsville citizens.  City employees must be able to work immediately before, during and/or immediately after an emergency.

 

Equal Opportunity Employer

 

City of Kingsville is an EQUAL OPPORTUNITY EMPLOYER and its Equal Employment Opportunity Plans (EEOP) are available for viewing:

Equal Employment Opportunity Plan (EEOP) – City of Kingsville

Equal Employment Opportunity Plan (EEOP) – City of Kingsville Police Department