The Kingsville City Commission recognizes that achieving our city’s goals and vision hinges on the quality operation of our services and programs. To accomplish this, we foster an organizational culture that is built on the following core values:
We will promote commitment from all employees to the vision, mission and core values established in this plan. We recognize that our success is dependent on our ability to meet our service commitments in an effective and caring manner. Our dedication and professionalism will be evident as we follow-up on our promises to ensure that our commitments have been met in a customer friendly and quality manner.
We will continue a tradition of creativity and innovation in the delivery of municipal services. We will seek out and apply innovative approaches in providing the best service to our customers. We will openly share our successes and areas needing improvement with others to affect continuous improvement to the standards of excellence in Kingsville.
We will safeguard public trust by ensuring that our actions are consistent with our vision, mission and core values. We are dedicated to a standard of values that promotes honesty and ethical behavior. We will treat our customers, as we would want to be treated and deliver the highest level of customer service possible.
We will build a team of highly qualified individuals to advance our leadership role in the community. We are dedicated to quality-focused principles and performance excellence in everything we do. Each of us will set high individual standards to ensure that our customers are provided quality service in a timely and cost efficient manner.
We are committed to promote a workforce that respects and values diversity in our community. We must also be respectful and tolerant of the many ideas, emotions and circumstances of those living and visiting our community. We will promote the highest possible service for all customers while being sensitive to the differences among ourselves and the customers we serve.
We recognize the strength in teamwork and that our success is dependent on our ability to perform as a highly effective team. Through effective teamwork we are able to harness our energy, creativity and resources to design and implement programs and services that are the best that they can be. We will work cooperatively within all levels of our organization and with our partners to achieve our common vision.